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“The results that an organization can achieve through strategic planning depend on its overall capacity for strategic management.”

  -Poister & Streib (2005).

 

“… it's a question of methods. Everybody wants results but nobody wants to do what they have to do to get them done.”

  -Dirty Harry – Sudden Impact, 1983


 
 Strategy is described as the art and science of directing a systematic plan of action toward a specific, intended result. Strategic management links clear objectives to actions, measures progress and performance and provides information to inform planning, budgeting and decision-making on an on-going basis.

Strategic management is a systems approach to executing the strategic plan. It guides all other management processes in a systematic, coherent, and effective approach. It is a continuous activity of assessing the strategic direction of the organization and its business, and making decisions on a day-to-day basis addressing changing circumstances. It requires continuous attention by senior management.

New Strategic Directions works with the senior leadership team to:

  • Develop an integrated strategic management framework to actualize the organization’s mission, vision and goals.
  • Identify strategic priorities and initiatives to achieve the goals.
  • Focus attention across functional divisions and organizational levels on common themes and goals aligning everyone in the organization with the desired results.
  • Identify Key Performance Indicators (KPI) and metrics to monitor progress and performance across the organization toward achieving the desired results.
  • Align resources with strategic priorities and budget for results.
  • Use data to support planning, budgeting and decision-making and revise strategies as needed.
  • Monitor the internal and external environments through ongoing environmental scanning and analysis of trends.
  • Develop and implement a performance managesystem in order to assess progress in achieving organizational goals and improve organizational effectiveness.
  • Indentify and implement enterprise business intelligence system consistent with the organization’s information technology applications.
  • Manage for results.

With practice the organizational learning that takes place through the application of Strategic Management will bring the organization closer to realizing its desired results. Strategic Management is a continuous process rather than a one-time event.  Therefore, the senior leaders must become strategic thinkers  and leaders of the organization and its culture, changing it as necessary.

See also: Strategic Thinking, Strategic PlanningStrategic Leadership, Strategic Communications

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Enterprise performance management

“If your measurements are out- of- wack, everything else will be as well.”                                   Dean Spitzer – Transforming Performance Measurement (2007)

High performing organizations measure their progress and performance across the organization toward achievement of the organizations strategic goals and objectives beginning with a clear vision of what success looks like based on shared mission, vision and values for the organization as a whole.  An effective performance management system translates data into information.  It  makes it possible to collect, analyze and access information on a timely basis, ensuring that the right people, get the right information, at the right time to improve decision-making, planning and budgeting across the entire organization.  If strategy is the heart of high-performing organizations, measurement is the backbone.

Measurement:

  • Directs behavior
  • Focuses attention
  • Clarifies expectations
  • Enables accountability
  • Increases objectivity
  • Improves [strategy] execution
  • Promotes consistency
  • Facilitates feedback
  • Increases alignment
  • Improves decision-making
  • Provides early warning signals
  • Enhances understanding, and
  • Motivates                                                                                                                               Dean Spitzer

New Strategic Directions works with organizations to:

  • Identify key performance indicators and metrics that drive the above.
  • Develop an enterprise performance management system using appropriate technology.
  • Translate data into information for decsion-making, planning and budgeting
  • Use information to manage.